Ultimately these "unauthorized dealers" are not under the contractual obligations that Authorized dealers are and therefore not in direct violation of any practice. This becomes a "buyer beware" situation and pinpoints the value provided by authorized distributors.
By stating this position Stern Pinball hopes to steer clear of misunderstanding and perceived liability that may come before new games are released and officially available for sale.
Read the official press release below.
Stern Pinball does not support the practice followed by some unauthorized distributors and dealers of taking deposits on games Stern Pinball has not publicly announced. Potential customers may erroneously assume Stern Pinball will produce a particular title; presumed titles may never be built.
Stern Pinball only accepts deposits on games Stern Pinball has publicly announced that are soon to be produced, and which are associated with confirmed orders from Stern Pinball direct distributors and dealers.
"It has come to our attention that some of our best customers may have made deposits with middlemen for games that our company has not announced and that we may never produce," said Gary Stern, Chairman and CEO of Stern Pinball, Inc. "We think it's important to inform our customers that Stern Pinball does not support this speculative practice."
"We only accept deposits from our authorized distributors and dealers for confirmed orders on games we have publicly announced that are ready for production," added Stern. "We have never and will not accept deposits for games we have not announced."
About Stern Pinball, Inc.
Stern Pinball, Inc., headquartered just outside Chicago, Illinois, is the leading producer of pinball games in the world. Stern's highly talented creative and technical teams design, engineer and manufacture popular arcade-quality pinball games. Recent popular titles include Metallica, Avengers, X-Men, AC/DC, Tron, Transformers, Avatar, Iron Man, Batman, Spiderman and many more. All of Stern Pinball's games are crafted by hand and assembled by its expert team. Both pinball enthusiasts and casual players around the globe enjoy Stern Pinball's games. For more information, please visit www.sternpinball.com.
All trademarks and product names are the property of Stern Pinball, Inc.
Media Contact: Evie Carter FortyThree, Inc. 831.401.3175 SternPinball@43pr.com
SOURCE Stern Pinball, Inc.